Blog about Sales Automations, lead management system, cold calling & other

Sep 14, 2020

What Equipment Is Required To Run An In-house Call Center

Blog about Sales Automations, lead management system, cold calling & other

The equipment is one of the most important components in running a call center. It ensures the future capacity and scalability of your call center, its functionality, and reliability.

Sep 10, 2020

7 Must-Have Contact Center Software Features

When setting up a contact center you have to take many aspects into account and efficient software is one of the most important There is a wide range of call contact center solutions so it may be quite difficult to choose the most suitable Let us outline the software features...

Aug 28, 2020

How Can You Benefit from Using Web Chat in Your Contact Center

Nowadays web chat solutions have become very popular You can face their pop-up windows almost on every website whether it is an online shop bank or logistics company Why do you need live chat in your contact center and how your business can benefit from it Let us try to...

Aug 21, 2020

Everything You Need To Know About Chatbots

Chatbots become increasingly popular. There are different types of these virtual assistants - from simple to very complicated. How beneficial can they be for your business? Let us tell you everything you need to know about them.

Aug 07, 2020

The Best Sales Tactics of Cold Calling in 2020 [UPDATED]

Cold calls are made to potential customers with the intention to introduce or to sell their product or service without any prior arrangement Despite the rapid development of technologies cold calling as a sales prospecting method still remains relevant Moreover some technologies help companies make it even better How can...

Jul 20, 2020

Call Center Glossary

Jul 16, 2020

Voiptime Cloud announces a partnership with SKWeston & Company

Jul 15, 2020

Webinar “COVID-19 impact on Call & Contact centers and the future outlook”

Review the transcript of our webinar COVID- impact on Call Contact centers and the future outlook to learn about the changes your call center may need in a situation of the 'New Normal' Experts from around the world shared their observations on how COVID- has affected the working process of...

May 25, 2020

How to Migrate to the Cloud and Take Your Data with You?

Over the last decade, contact centers evolved exponentially. Some six or seven years ago, you needed to purchase a bunch of expensive equipment and constantly invest in on-site support and maintenance. These days, you can entrust everything to the cloud vendor and still get the functionality of a full-fledged facility.

May 21, 2020

B2B Cold Calling Tips for Overcoming Objections [TEMPLATES]

One of the most challenging parts of B2B sales calls is overcoming objections that prospective clients may come up with trying to avoid your sales pitch. As a result, cold calling potential prospects can be hard and frustrating.