Call Center Insights and Best Practices Blog

Jul 29, 2021

Remarkable Healthcare Call Center Software Innovations

Call Center Insights and Best Practices Blog - Voiptime Cloud

The vital role of healthcare innovations is to support and give necessary aid to patients in a timely and professional fashion. Let’s compare workflow in traditional hospital call centers and work organized with healthcare call center software. We’ll find out the impact on patient inquiries.

Jul 12, 2021

How to Profit in This Year with Dialers for Real Estate

More than ever before your business looks for a bigger service area with the realty mortgage and rent David Ogilvy one of the greatest advertisers of all times once said The more you tell the more you sell And this is very true in the real estate business The exception...

Jul 05, 2021

Telemarketing in Different Countries: What are the Laws and why Should You Care?

When you have everything set for an outbound calling campaign your staff equipment and software there is something that you need to know before the start The telemarketing outbound calling regulations which call centers from time to time violate are extremely dangerous activities It s dangerous in terms of financial...

Jun 22, 2021

Voiptime Cloud achieved recognition from SoftwareSuggest for the fastest implementation of software in 2021

Once again Voiptime Cloud achieved recognition from SoftwareSuggest. This is the fourth award in a row and we’re looking for more.

Jun 21, 2021

Creating RFP for Call Center - Once Difficult, Now Easy

Call centers are still the best way to sell products and services because of speed and effectiveness They re like vital bridges in a B B and B C environment The bigger your business the more you need stability and functionality of this bridge While this bridge works properly customers...

Jun 17, 2021

Tips for Selling Insurance Over the Phone You Must Know Now

Selling insurance over the phone is not as challenging as it might look. For example, according to statista.com selling insurance via phone, something around 35%. So let’s dive and define cornerstones of the insurance process selling over the phone. Check out our tips.

Jun 09, 2021

How to Prepare the Effective Outbound Calling Campaign? [GIUDE]

The indicator of success or failure in an outbound campaign is a growing bank account of the company If sales and leads are soaring it is because of a prepared and conscious marketing strategy This article describes useful tips about the outbound campaign that you don t know But we...

Jun 03, 2021

Profitable Telesales Tips & Strategies that will ramp up the impact of your sales by an order of magnitude

Is telesales still an effective sales strategy in nowadays market? It may surprise you to learn that despite its doubtful reputation, telemarketing, when done respectfully and thoughtfully, is still considered to be one of the most powerful ways to generate new leads and close sales.

Jun 03, 2021

Call Center Training Best Practices: Build a Team of Rockstar Agents

Call center agents have quite a demanding job. Masterful call handling and profound product knowledge don’t happen by itself. Training is essential both for newbies and experienced agents. Let us talk about how to organize the training process as best as possible.

Mar 31, 2021

Customer Service in E-commerce & Dropshipping: Best Practices and Tips

The e-commerce market is constantly evolving. So do the customer expectations for the ideal online shopping experience. How can you meet them and close more sales? Check out our tips on how to deliver top-notch customer service.