Blog about Sales Automations, lead management system, cold calling & other

Jun 24, 2019

Getting Started with Contact Center Metrics: What? Why? How?

Blog about Sales Automations, lead management system, cold calling & other

There are many ways to oversee the performance of your agents Typically that s not even a problem because you can intuitively feel whether they are doing a good job Simply being around during the shift is enough to understand why some agents are more productive than others However things...

Jun 20, 2019

How to Organize the Work of Remote Agents?

More and more companies prefer working with remote agent teams rather than creating in-house call centers. Given all the freedom that the technology brings, it’s not surprising. There are many benefits of remote work both for the company and for the employees.

Jun 03, 2019

5 Questions to Ask to See if It's Time to Upgrade Your Contact Center

The software gets outdated, but you want to make sure yours is up-to-date at all times. In this article, we want to talk about the most evident signs indicating that you need to upgrade your contact center as soon as possible. Keep reading!

May 30, 2019

How to Prepare the Effective Outbound Calling Campaign?

The success or failure of the outbound call campaign depends on many factors. Luckily, it’s possible to turn them into your advantage. All you need is the right planning and preparation. How to effectively prepare for an outbound campaign? Here are some expert tips from Voiptime Cloud.

May 10, 2019

Choosing the Best Calling Software for Outbound Sales: CrazyCall vs PhoneBurner vs Voiptime Cloud

When purchasing the solution for outbound sales, you can’t simply buy software with the most attractive price. You want to find the solution that offers the best value for money, and that’s why it’s extremely important to do detailed research and compare several alternatives. Keep reading!

Apr 18, 2019

The best tools for lead generation

Lead generation is a long demanding but extremely important process To get the desired results you want to make sure that your lead generation efforts are predictable and reliable But once you set everything up sales will accelerate allowing you to increase ROI and become more selective in who you...

Apr 12, 2019

News from Voiptime Cloud

This time, we’ve got some good news for you. Let's check what has changed.

Mar 22, 2019

Build a Team of Rockstar Agents: Call Center Training Tips

Whenever a business needs to hire new employees lots of questions arise How to arrange the whole process How much money to invest What strategies to use In this post we ll sort out the details of this process and give you some tips as to how you can ensure...

Mar 20, 2019

Set Up A Call Center Of Your Dream

Higher productivity at a lower cost or how to make your call center more cost-effective A call center can bring a number of benefits to your business but oftentimes with all the advantages come significant investments If you ve been running a call center for a while now you re...

Mar 06, 2019

What Is The Most Effective Cold Call Script Structure?

Outbound sales are beyond difficult for a lot of people That is why so many of us try to find more information to overcome our fear of making the first call One of the most frequently asked cold calling questions is what is the most effective cold call script structure...