Voiptime automated cold calling software will help you grow and sustain your business.
Three auto-dialers Select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic.
Webhooks and API Configure seamless two-way integration with any business application.
Global reach Increase the reach rate with local DID phone numbers for the United States and over 100 other countries.
Real-time dashboard Monitor current agent activity and call campaign progress in real-time mode.
Built-in CRM Customize client cards and distribute leads between projects.
All-encompassing reporting Control anything with our reporting: sales pipeline, agents’ KPI, campaign report, etc.
Enterprise-level contact center software tailored to your needs.
& chatbots Give better service and free your agents up for more complicated interactions.
Intelligent call routing
& ACD Increase first contact resolution by routing omnichannel requests to the best agent team.
& barging Monitor and supervise calls in real-time mode and improve the customer experience.
Call scripts Empower your agents with questionnaires and knowledge bases to answer any client's question.
Fastest Predictive dialer Reach 3X more prospects per hour worldwide and improve your agents’ efficiency.
Detailed call center analytics Track agent statistics, call activity, dialing trends and make informed decisions.
Trusted by 1000+ users
We help your business succeed:
Deliver personalized customer service and
increase answering calls to meet SL 80/20
Explore our inbound call center solution
Improve your contact rates and increase the agent occupancy up to 80-90%
Explore our outbound call center solution
Increase customer satisfaction and reduce the queue time for more than 60%
Explore our blended call center solution
Provide your agents with a cloud call center solution that suits any industry type.
Voiptime Cloud has extensive experience in implementing solutions for various industries and business types. We can handle even the most complex implementation issues in the shortest possible time.
An open API makes it easy to connect Voiptime Contact Center solution to your existing technology stack.
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