Automated Phone Call System
Voiptime automated cold calling software
will help you improve business communication.
Outbound call campaigns Manage a high volume of outbound calls to different timezones with our Predictive, Power & Preview auto-dialers.
Webhooks and API Upload leads from your external business applications and push updated lead data back to your system easily.
Global reach Increase the reach rate with local DID phone numbers for the United States and over 200 other countries.
Built-in CRM Easy-to-use CRM for lead management, with full communication history, click-to-call, and call recording features.
Personal & team calendars Schedule personal callbacks or set appointments for your team members in just a few clicks.
Basic sales reporting Control your sales pipeline, agents’ KPI, detailed campaign statuses, etc.
Multichannel Contact Center Solution
Enterprise-level VoIP cloud call center software
tailored to the needs of your sales and customer support departments.
Intelligent call routing
& ACD Increase first contact resolution by routing voice & omnichannel requests to the best agent team.
& chatbots Give better service and free your agents up for more complicated interactions.
Call campaign management Reach 3X more prospects per hour worldwide and improve your agents’ performance with our fastest Predictive dialer.
Call scripts Empower your agents with questionnaires and knowledge bases to quickly find solutions to customer issues.
(Whisper & Barge-in) Monitor and supervise call flow in real-time mode to ensure high-quality customer service.
Detailed call center analytics Control all customer interactions, track key performance indicators (like agent statistics, call activity, dialing trends) to measure your VoIP call center efficiency and make informed decisions.
Trusted by 1000+ companies
We help your business succeed:
Deliver personalized customer service and
increase answering incoming calls to meet SL 80/20
Explore our inbound call center solution
Improve your contact rates
and increase the agent occupancy up to 80-90%
Explore our outbound call center solution
Increase customer satisfaction
and provide multichannel support with our advanced features
Explore our blended call center solution
Empower your agents with a VoIP call center solution
with robust functionality that fits any industry type.
Replace an outdated business phone system with modern VoIP call center technology without increasing OPEX costs. With our reliable VoIP service for call centers, you will be able to increase call volume while reducing telephony expenses.
Voiptime Cloud has extensive experience in implementing solutions for various industries and business types. We can handle even the most complex implementation issues in the shortest possible time.
An open API makes it easy to connect VoIP Contact Center solution to your existing technology stack.
Call center outsourcing