That is an honor for us to be recognized as a company that puts business continuity and stability - both ours and those of our end customers - above all, which proves that our main priority is creating solutions that will be reliable and trustworthy.
To tell you more about the importance of this event, let us say that the International Organization for Standardization (ISO) is the world’s most respected and authoritative organization that collects, tracks, and categorizes information about different standards that are implemented worldwide for various disciplines and business areas. ISO 22301: 2021 defines the standards and requirements for setting up, configuring, maintaining, and constantly developing the business management system within the organization, ensuring reliable functioning and security from any changes made by non-authorized users. The ISO / IEC 27001: 2023 standard also determines the requirements to assessing and managing the business continuity management(BCM) inside the organization, which means that compliance with this standard guarantees that the company has taken all required measures to prevent numerous risks and threats for business continuity, which is especially crucial for companies that provide cloud services - as we do. In the era of cloud technology, we prove that our customers can believe us and have no doubts about their business continuity and stability, as we do our best to secure our systems and our products with the implementation of world best practices in this field.
ISO 22391: 2021 is divided into ten main clauses, as follows:
- Scope
- Normative references
- Terms and definitions
- Context
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
The standard is applicable for businesses of any size, industry and type.
“We always try to do everything to develop our business and make our products as reliable, capable and applicable as possible, meeting and exceeding world’s highest standards. When it comes to business continuity, we always face some customer concerns related to cloud technologies, which are mostly generated by myths that are widely shared. To overcome those concerns, we focus on implementing the best practices of ensuring business stability and continuity - and so we are truly proud that our work and our efforts are rewarded by proving our compliance with the requirements of ISO 22301:2021 standard. Being recognized as the company that makes business continuity - not only ours, but our customers first - a priority is a great sign and evidence for our customers that they can rely on us and build their business in partnership with the company that understands the importance of security and business continuity. Moreover, this standard and our compliance with it shows that we are ready to deal with unexpected threats quickly and effectively, which is critical in today’s business world, - says Bohdan Khomyn, the founder and the CEO of the Voiptime Cloud.
If you are looking for a reliable, secure and capable contact center solution, you can always reach out to our sales team in order to know better all the advantages and key features of Voiptime Cloud Contact Center solution, that is not only a great example of a powerful contact center solution, but also a software tool that will meet all your needs and requirements and will be able to scale up simultaneously with your company. Check out our best solutions for your business and start building your first-class contact center that will meet and exceed industry golden standards.
