PRICING

Simple pricing for professional tools
Monthly Annually

Basic

Hit your sales goals with call automation
& built-in CRM

4639

* discount only till June, 1

user/month

Basic call center tools to help you succeed:

  • approximately 1150 minutes free to the USA
    per agent monthly
  • up to $8 free usage credit for global calling
    per agent monthly
  • Preview & Power dialers
  • Basic reporting & live monitoring
  • API integration & Webhooks
  • Call recording (1 year storage)
  • Local caller ID (from $4 per area/month)
  • Global calling (minutes are sold separately)
  • Support 8/5 (Helpdesk)
Start now

Professional

The fastest Predictive dialer for
high volume outbound calls

8068

* discount only till June, 1

user/month

All features from the previous +:

  • approximately 2900 minutes free to the USA
    per agent monthly
  • up to $20 free usage credit for global calling
    per agent monthly
  • Predictive dialer
  • Advanced KPI reporting
  • Teams & tasks priority
  • Call recording (3 years storage)
  • Local caller ID (from $4 per area/month)
  • Global calling (minutes are sold separately)
  • Premium support (Helpdesk & Chat)
Start now

Custom

Customized plan for complex business tasks

CONTACT US

All features from the previous +:

  • approximately 8600 minutes free to the USA
    per agent monthly
  • up to $60 free usage credit for global calling
    per agent monthly
  • from 10 licenses
  • On-demand feature development
  • Custom analytics
  • Unlimited calling
  • Unlimited simultaneous calls*
  • Support 24/7 (Helpdesk & Chat & Phone),
    Service Level Agreement
  • Dedicated support manager
Contact Us
View detailed comparison
Minimum number of users
Maximum number of users
Basic
Minimum number of users:  2
Maximum number of users:  unlimited
Professional
Minimum number of users:  2
Maximum number of users:  unlimited

Lead management

Contacts / Leads per org
Lead distribution and segmentation
Lead nurturing
Custom data fields and filters
Webhooks & API integration
2-way email integration
Tasks scheduling and tracking
Files
Easy billing and account management
Users' management
Teams
Source tracking
Voip PowerDialer
Contacts / Leads per org:  unlimited
Lead distribution and segmentation:  +
Lead nurturing:  +
Custom data fields and filters:  +
Webhooks & API integration:  +
2-way email integration:  +
Tasks scheduling and tracking:  +
Files:  +
Easy billing and account management:  +
Users' management:  +
Teams:  +
Source tracking:  +
Voip CallCenter
Contacts / Leads per org:  unlimited
Lead distribution and segmentation:  +
Lead nurturing:  +
Custom data fields and filters:  +
Webhooks & API integration:  +
2-way email integration:  +
Tasks scheduling and tracking:  +
Files:  +
Easy billing and account management:  +
Users' management:  +
Teams:  +
Source tracking:  +

Inbound

Inbound calls
Active caller IDs
Buy local caller ID
Ability to add own VoIP carrier
Call records storage
Intelligent call routing
ACD queues
Call transfer
Automatic call logging
Custom greeting
WebRTC phone
Voip PowerDialer
Inbound calls:  free
Active caller IDs:  unlimited
Buy local caller ID:  from $4 per area code / month
Ability to add own VoIP carrier:  free
Call records storage:  1 year
Intelligent call routing:  +
ACD queues:  +
Call transfer:  +
Automatic call logging:  +
Custom greeting:  -
WebRTC phone:  +
Voip CallCenter
Inbound calls:  free
Active caller IDs:  unlimited
Buy local caller ID:  from $4 per area code / month
Ability to add own VoIP carrier:  free
Call records storage:  3 year
Intelligent call routing:  +
ACD queues:  +
Call transfer:  +
Automatic call logging:  +
Custom greeting:  +
WebRTC phone:  +

Outbound

Call campaign management
Click-to-call dialer
Preview dialer
Power dialer
Predictive dialer
Automatic callbacks
Voip PowerDialer
Call campaign management:  +
Click-to-call dialer:  +
Preview dialer:  +
Power dialer:  +
Predictive dialer:  -
Automatic callbacks:  -
Voip CallCenter
Call campaign management:  +
Click-to-call dialer:  +
Preview dialer:  +
Power dialer:  +
Predictive dialer:  +
Automatic callbacks:  +

Reporting

Real-time agent availability
Live call monitoring
CDR report
Call campaign report
Sales pipeline report
User's activity report
User's KPI report
Advanced call reporting
Voip PowerDialer
Real-time agent availability:  +
Live call monitoring:  +
CDR report:  +
Call campaign report:  +
Sales pipeline report:  +
User's activity report:  +
User's KPI report:  -
Advanced call reporting:  -
Voip CallCenter
Real-time agent availability:  +
Live call monitoring:  +
CDR report:  +
Call campaign report:  +
Sales pipeline report:  +
User's activity report:  +
User's KPI report:  +
Advanced call reporting:  +

Support

Support level
Voip PowerDialer
Support level:  Helpdesk
Voip CallCenter
Support level:  Helpdesk & Chat
Calling Rates
$0.012
Make calls to U.S.A

Leading a large team?

Buy 10+ licenses and get up to 30% off

to learn more

FAQ
What is a user?
User - any person who has an access to the Voiptime Cloud features (it can be the admin, the agent, etc.). You should have licenses for all of them regardless of whether they make calls or not.
How to get started with the free 14-day trial?
Please register here , it is completely free, no credit card is required. You can continue and upgrade to the paid plan or cancel the subscription anytime.
What happens to my trial after it ends?
After the free trial you can purchase one of the plans (Basic, Professional, Custom). All your data is stored for two weeks or so after the end of the trial.
Do I need to have one plan for all users?
Yes, you need to choose the plan most suitable for all users.
Could I see live demo before making a decision?
Please contact sales. We will find the best time for live demo for you.
What forms of payment are accepted?
You can pay by any credit card (Visa, Mastercard). Please contact sales if you need to pay by bank transfer.
Can I upgrade or downgrade anytime?
You can upgrade or cancel anytime, we don't have any set up or cancellation fees. If you upgrade to the next plan during the month, you will be billed for the time left. Downgrade is not allowed.
How to buy additional licenses?
You can buy additional licenses on Marketplace - Plans tab anytime.
How can I integrate Voiptime Cloud with my CRM?
We have API and Webhooks, so it is possible to create a 2-way integration with your CRM. Please contact us to discuss your requirements in more detail.
Can I purchase local numbers from you?
You can purchase local DID numbers for over 40 countries from us. You’ll be able to increase contact rates by automatically displaying the same local area or country caller ID as the number you dial.
How much do I need to pay for incoming or outgoing calls?
If you are using our SIP provider, incoming calls are free. Outgoing calls are billed according call rates. The balance should be positive to make outbound calls and buy phone numbers.
Could I use my own SIP provider with Voiptime Cloud solution?
Yes, you can connect the line of your current SIP provider on Main settings tab with no additional payment. Please contact support if you need any assistance.
What equipment is needed?
Voiptime Cloud is fully cloud-based, so all you need to work with it is a computer, a headset, and a stable wired internet connection.
Need help to choose suitable package?

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