PRICING

Flexible packages for the best cold calling tool.
No contracts, no hidden fees, no dissapointment.

Select the required number of users:

Monthly
no contract
Annually
10% off

Basic

Automate your outreach with
the Power dialer and built-in CRM

25
user/month

Basic sales tools to help you succeed:

  • approximately 715 minutes free to the USA
    per agent monthly
  • up to $5 free usage credit for global calling
    per agent monthly
  • Preview & Power dialers
  • Basic reporting & live monitoring
  • Call recording
  • API integration & Webhooks
  • Support 8/5 (Helpdesk)
Try for free

Professional

The fastest Predictive dialer for
high volume outbound calls

45
user/month

All features from the previous +:

  • approximately 2000 minutes free to the USA
    per agent monthly
  • up to $14 free usage credit for global calling
    per agent monthly
  • Unlimited concurrent calls*
  • Predictive dialer
  • Advanced KPI reporting
  • Teams & tasks priority
  • Premium support (Helpdesk & Chat)
Try for free

Enterprise

All-in-one contact center software for multichannel customer interactions
(for teams from 5 up to 600)

CONTACT US

All features from the previous +:

  • Multichannel communication
    (voice, email, robocalls, web chat, web callback)
  • ACD routing
  • Inbound and outbound IVR
  • Call script builder
  • Advanced call center reporting
  • Quality management
  • Custom API and Iframe integration
  • Support 24/7 (Helpdesk & Chat & Phone),
    Service Level Agreement
  • Dedicated support manager
  • Heightened fault tolerance
Contact Us

Minimum number of licenses for Basic and Professional packages - 2.

View detailed comparison
Minimum number of users
Local caller ID
Global calling
Own VoIP carrier
Basic
Minimum number of users:  2
Local caller ID:  from $1 per area code per month
Global calling:  per min
Own VoIP carrier:  free
Professional
Minimum number of users:  2
Local caller ID:  from $1 per area code per month
Global calling:  per min
Own VoIP carrier:  free
Enterprise
Minimum number of users:  5
Local caller ID:  from $1 per area code per month
Global calling:  per min
Own VoIP carrier:  free

Built-in CRM

Store unlimited contacts
Activity, task & pipeline management
Tasks scheduling and tracking
Data import/export
Timezone mapping
Click-to-call dialer
Users & teams management
API & Webhooks integration
Roles and permissions
Iframe integration
WebRTC phone
Voip PowerDialer
Store unlimited contacts:  +
Activity, task & pipeline management:  +
Tasks scheduling and tracking:  manual callback only
Data import/export:  +
Timezone mapping:  +
Click-to-call dialer:  +
Users & teams management:  +
API & Webhooks integration:  +
Roles and permissions:  +
Iframe integration:  -
WebRTC phone:  +
Voip CallCenter
Store unlimited contacts:  +
Activity, task & pipeline management:  +
Tasks scheduling and tracking:  manual callback only
Data import/export:  +
Timezone mapping:  +
Click-to-call dialer:  +
Users & teams management:  +
API & Webhooks integration:  +
Roles and permissions:  +
Iframe integration:  -
WebRTC phone:  +
Enterprise
Store unlimited contacts:  +
Activity, task & pipeline management:  -
Tasks scheduling and tracking:  manual & auto callback
Data import/export:  +
Timezone mapping:  -
Click-to-call dialer:  -
Users & teams management:  +
API & Webhooks integration:  +
Roles and permissions:  +
Iframe integration:  +
WebRTC phone:  -, softphone required

Inbound

ACD routing
Intelligent call routing
Call recording
Call records storage
Call transfer
IVR
Web & IVR callback
Custom greeting
Voip PowerDialer
ACD routing:  +
Intelligent call routing:  +
Call recording:  +
Call records storage:  1 year
Call transfer:  blind
IVR:  -
Web & IVR callback:  -
Custom greeting:  -
Voip CallCenter
ACD routing:  +
Intelligent call routing:  +
Call recording:  +
Call records storage:  3 years
Call transfer:  blind
IVR:  -
Web & IVR callback:  -
Custom greeting:  -
Enterprise
ACD routing:  +
Intelligent call routing:  +
Call recording:  +
Call records storage:  3+ years (by request)
Call transfer:  blind & warm
IVR:  +
Web & IVR callback:  +
Custom greeting:  +

Outbound

Call campaign management
Abandon rate configuration
Redialing rules
Timezone rules
Blacklists
Preview dialer
Power dialer
Predictive dialer
Progressive dialer
Dynamic routing
Outbound IVR & robocalls
Voip PowerDialer
Call campaign management:  +
Abandon rate configuration:  +
Redialing rules:  +
Timezone rules:  +
Blacklists:  +
Preview dialer:  +
Power dialer:  +
Predictive dialer:  -
Progressive dialer:  -
Dynamic routing:  -
Outbound IVR & robocalls:  -
Voip CallCenter
Call campaign management:  +
Abandon rate configuration:  +
Redialing rules:  +
Timezone rules:  +
Blacklists:  +
Preview dialer:  +
Power dialer:  +
Predictive dialer:  +
Progressive dialer:  -
Dynamic routing:  -
Outbound IVR & robocalls:  -
Enterprise
Call campaign management:  +
Abandon rate configuration:  +
Redialing rules:  +
Timezone rules:  +
Blacklists:  +
Preview dialer:  +
Power dialer:  +
Predictive dialer:  +
Progressive dialer:  +
Dynamic routing:  +
Outbound IVR & robocalls:  +

Reporting

Real-time dashboards
Live call monitoring
Sales pipeline report
User's activity report
Call (CDR) report
Call campaign report
User's KPI report
Advanced call center reporting
Voip PowerDialer
Real-time dashboards:  +
Live call monitoring:  +
Sales pipeline report:  +
User's activity report:  +
Call (CDR) report:  +
Call campaign report:  +
User's KPI report:  -
Advanced call center reporting:  -
Voip CallCenter
Real-time dashboards:  +
Live call monitoring:  +
Sales pipeline report:  +
User's activity report:  +
Call (CDR) report:  +
Call campaign report:  +
User's KPI report:  +
Advanced call center reporting:  +
Enterprise
Real-time dashboards:  +
Live call monitoring:  +
Sales pipeline report:  -
User's activity report:  +
Call (CDR) report:  +
Call campaign report:  +
User's KPI report:  +
Advanced call center reporting:  +

Advanced call center functionality

Call script builder
Call quality performance charts
Workforce management
Internal calls & chats
Voip PowerDialer
Call script builder:  -
Call quality performance charts:  -
Workforce management:  -
Internal calls & chats:  -
Voip CallCenter
Call script builder:  -
Call quality performance charts:  -
Workforce management:  -
Internal calls & chats:  -
Enterprise
Call script builder:  +
Call quality performance charts:  +
Workforce management:  +
Internal calls & chats:  +

Multichannel communication

Web chat
Email
Voip PowerDialer
Web chat:  -
Email:  -
Voip CallCenter
Web chat:  -
Email:  -
Enterprise
Web chat:  +
Email:  +

Support

Support, 8/5
Support, 24/7
Service level agreement
Dedicated support manager
Heightened fault tolerance
Voip PowerDialer
Support, 8/5:  Helpdesk
Support, 24/7:  -
Service level agreement:  -
Dedicated support manager:  -
Heightened fault tolerance:  -
Voip CallCenter
Support, 8/5:  Helpdesk & Chat
Support, 24/7:  -
Service level agreement:  -
Dedicated support manager:  -
Heightened fault tolerance:  -
Enterprise
Support, 8/5:  Helpdesk & Chat & Phone
Support, 24/7:  by request
Service level agreement:  +
Dedicated support manager:  +
Heightened fault tolerance:  by request
The cheapest international
call rates
Select the destination country:
$0.007
Make calls to the United States
United States Zone 1a
United States Zone 1d
United States Extended Zone 2a
United States Zone 1c
United States Zone 1b
United States Extended Zone 2b
United States Extended Zone 2c
United States Extended Zone 5
United States Extended Zone 3a
United States Extended Zone 3c
United States Extended Zone 3b
United States Extended Zone 3d
United States Extended Zone 4
United States - Toll Free
United States Zone 1a: $0.007
United States Zone 1d: $0.007
United States Extended Zone 2a: $0.014
United States Zone 1c: $0.007
United States Zone 1b: $0.007
United States Extended Zone 2b: $0.014
United States Extended Zone 2c: $0.014
United States Extended Zone 5: $0.250
United States Extended Zone 3a: $0.050
United States Extended Zone 3c: $0.050
United States Extended Zone 3b: $0.050
United States Extended Zone 3d: $0.050
United States Extended Zone 4: $0.100
United States - Toll Free: $0.007
Pay for what you use. Per minute charges apply based on the destination of the call.
Contact sales to receive the full list of inbound and outbound call rates for your destination countries.

Leading a large team?

Buy 10+ licenses and get up to 30% off

to learn more

FAQ
What is a user?
User - any person who has an access to the Voiptime Cloud features (it can be the administrator, the agent, etc.). You should have licenses for all of them regardless of whether they make calls or not.
How to get started with the free 14-day trial?
Please contact us to receive the full-featured trial. It is completely free, no credit card is required. You will be able to have 5 users (including the administrator) during the trial. You can continue and upgrade to the paid packages or cancel the subscription anytime.
What happens to my trial after it ends?
After the free trial you can purchase one of the packages (Basic, Professional, Enterprise). All your data is stored for two weeks or so after the end of the trial.
Do I need to have one package for all users?
Yes, you need to choose the package most suitable for all users.
Could I see live demo before making a decision?
Please contact sales. We will find the best time for live demo for you.
What forms of payment are accepted?
You can pay by any credit card (Visa, Mastercard). Please contact sales if you need to pay by bank transfer.
Can I upgrade or downgrade anytime?
You can upgrade or cancel anytime, we don't have any setup or cancellation fees. If you upgrade to the next plan during the month, you will be billed for the time left. Downgrade is not allowed.
How to buy additional licenses?
You can buy additional licenses on Marketplace - Plans tab on our software anytime.
How can I integrate Voiptime Cloud with my CRM?
We have API and Webhooks, so it is possible to create a 2-way integration with your CRM. Please contact us to discuss your requirements in more detail.
Can I purchase local numbers from you?
You can purchase local DID numbers for over 40 countries from us. You’ll be able to increase contact rates by automatically displaying the same local area or country caller ID as the number you dial.
How much do I need to pay for incoming or outgoing calls?
Calls are charged per minute. Outbound call rates can be found here - call rates. Contact us to receive the list of inbound and outbound call rates for your destination countries. The balance should be positive to make and receive calls and buy local phone numbers.
Could I use my own SIP provider with Voiptime Cloud solution?
Yes, you can connect the line of your current SIP provider on Main settings tab with no additional payment. Please contact support if you need any assistance.
What equipment is needed?
Voiptime Cloud is fully cloud-based, so all you need to work with it is a computer, a headset, and a stable wired internet connection.
Need help to choose the suitable package?

Discuss your requirements with our experts.
We can solve all your problems.

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