Our Blog

Blog about Sales Automations, lead management system, cold calling & other
The times when organizations used to rely on intuition and educated guesses in making strategic decisions are long gone To meet your business goals now you need to measure the right metrics And when it comes to the operationally complex business elements like call centers the choice of KPIs can...

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Taking into account the number of expenses that are inevitably required to operate a call center, one of the most important responsibilities of call center managers is to find out how they can reduce costs so that this does not affect the quality of customer service.

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Call center trends in 2019-2020 have driven the growth of call center analytics, social media engagement, and the significance of artificial intelligence. Digital conversion and artificial intelligence (AI) have developed customer expectations. They have become more demanding in terms of quick responses.

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Since B2B sales are usually associated with higher prices, more complicated processes, and various points of interaction across multiple channels, B2B companies need to comprise a team of highly qualified B2B sales professionals to maximize profits.

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Even before the pandemic began working remotely was not something new for certain areas only Most companies from different fields now have the opportunity to work remotely and many have never had this experience As the virus spreads around the world many companies are now concerned about reducing the impact...

Read more...

Blog about Sales Automations, lead management system, cold calling & other
The rivalry is immensely rigid in every industry so businesses currently encounter a huge challenge how to meet the demanding customer requirements Either you provide a service or sell a product your business must guarantee an user experience supported by extraordinary business value Here contact and call centers come into...

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Everyone engaged in B B industry knows that this field is full of sales challenges Whilst in B C industry the sales cycles are pretty short a B B sales cycle requires much more time and effort The whole B B sales process in general as well as sales enterprise...

Read more...

Blog about Sales Automations, lead management system, cold calling & other
We are really concerned about the situation with the COVID-19 pandemic and its impact on existing business communications with customers. At this time, it is important for businesses to maintain a human touch in customer relationships when the social distance is a must.

Read more...

Blog about Sales Automations, lead management system, cold calling & other
With the world shifting towards cloud alternatives and many vendors changing gears, it's no secret that lots of companies seek cloud call centers. Unlike on-premise systems, cloud alternatives aren’t only easier to set up but are significantly cheaper to maintain.

Read more...

Blog about Sales Automations, lead management system, cold calling & other
Taking into account the adherence to the customers and the exceptional service provided to them, SoftwareSuggest decided to endow Voiptime Call Center with the status of 'User Recommended Software'.

Read more...

Are you interested
in the advanced functionality of Voiptime Cloud solution?

We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice.