When it comes to increasing customer satisfaction, customer service is the most promising place to start. But it doesn’t mean that customer service industry struggles less. Organizations providing customer service face challenges all the time.
We hope you are having a nice day! Everybody in our team is really excited to let you know that Voiptime Call Center is about to get new awesome features again. Register to test them out.
Our team is constantly working on improving user experience with Voiptime Cloud software. Today, we are thrilled to inform you that we have added new features into the latest version.
As you already know, new European privacy law (General Data Protection Law, or GDPR) goes into effect on May 25, 2018. It is aimed to introduce the unified approach to the processing and protection of personal data. Voiptime Cloud is committed to being compliant before May 25, 2018.
Everybody knows that cold calling is one of the most effective ways of finding a prospect in a selling process Even though it takes time and effort you have to make sure that both are used wisely Therefore for reaching top results and becoming a leading professional one should develop...
B B sales management is considered to be one of the most important elements of any sales process and an essential driver of team success Therefore the role of a sales manager in organizing an efficient and effective workload is definitely undeniable However managing the work of sales representatives is...
Whether you are in a small or medium business or even in one of the Fortune-500 companies, it is very important to have a CRM for lead management process, lead distribution and nurturing, tasks scheduling, etc.
Despite the common belief that cold calling is dead, hundreds of thousands of successful companies still use it to drive revenue. Sales reps, in turn, consider cold calls to be a very challenging and intimidating task to complete.
It is a well-known fact that most of sales are made over the phone and the more calls you make the better chances for increasing the revenue are Therefore agents time must be used wisely to keep the calls rolling and minimize idle time In order to maintain a high...
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