Our Blog

Blog about Sales Automations, lead management system, cold calling & other
Whenever a business needs to hire new employees lots of questions arise How to arrange the whole process How much money to invest What strategies to use In this post we ll sort out the details of this process and give you some tips as to how you can ensure...

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Blog about Sales Automations, lead management system, cold calling & other
Higher productivity at a lower cost or how to make your call center more cost-effective A call center can bring a number of benefits to your business but oftentimes with all the advantages come significant investments If you ve been running a call center for a while now you re...

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Blog about Sales Automations, lead management system, cold calling & other
Outbound sales are beyond difficult for a lot of people That is why so many of us try to find more information to overcome our fear of making the first call One of the most frequently asked cold calling questions is what is the most effective cold call script structure...

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Blog about Sales Automations, lead management system, cold calling & other

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Blog about Sales Automations, lead management system, cold calling & other
For us the start of the year was marked by the enormous planning of the goals for the next months and updating the product roadmap Our first release is focused on the time zone functionality This new feature gives you the ability to add the leads from different parts of...

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Blog about Sales Automations, lead management system, cold calling & other
The year is coming to an end On behalf of the entire Voiptime Cloud team we would like to wish you and your families a happy holiday season and a productive new year For us it's been a complicated yet interesting time Traditionally we want to take stock of the...

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Blog about Sales Automations, lead management system, cold calling & other
The 2018 year is coming to the end and we announce our latest product release for this year. Last time, we shared our plans with you and promised to simplify the appointment process, change the visibility of call records for the agents, etc.

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Blog about Sales Automations, lead management system, cold calling & other
It’s not a bad hold music. You seem to do your best to make your customers happy but people still hate getting in touch with your call center. And the worst part, they can’t really tell you what’s wrong. Sounds familiar?

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Blog about Sales Automations, lead management system, cold calling & other
This release has fewer new features than the previous one. But we want to share some inside news with you :)

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Blog about Sales Automations, lead management system, cold calling & other
Understanding what metrics to track is essential if you want to lead your team to success KPIs key performance indicators can show you the real picture of what s happening in your call center Whereas you don t need to track them all you must monitor the ones that best...

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