Telemarketing Software Solution

for high-performing sales and telemarketing teams from Voiptime Cloud

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Key Benefits of Our Telemarketing Software

Telemarketing Software Solutions | Voiptime

Boost Prospecting and Sales

Move from time-consuming click-to-dial to intelligent Power and Predictive dialers and triple the number of live conversations per day. Increase actual talk time and improve team productivity. All failed call attempts will be redialed automatically.

Telemarketing Software Solutions | Voiptime

Increase Agent’s Efficiency

Ensure the stable call flow and keep every agent focused. They need only one solution to ensure the best customer experience. Your agents will stay motivated because our system connects them only with live calls.

Telemarketing Software Solutions | Voiptime
Telemarketing Software Solutions | Voiptime

Implement Proactive Communication

Be proactive. Inform your customers with the help of automated calls about everything they need to know without the agents’ involvement. Our automated telemarketing software will do it quickly and efficiently using a text-to-speech converter and auto dialing.

Telemarketing Software Solutions | Voiptime

Scale Seats in Days

Scale when you need it and add new telesales reps less than in 1 day. The intuitive interface shortens their onboarding time. Just log in and start selling.

Telemarketing Software Solutions | Voiptime
Telemarketing Software Solutions | Voiptime

Reach Out to Your Potential Customers Globally

Stay connected with your global customers easily, with 100+ international numbers and the most affordable call rates. Increase the reach rate displaying the same area code as your contact’s. It doesn’t matter where your telemarketing team is located.

Telemarketing Software Solutions | Voiptime

Simplify Agent Coaching

Monitor the real-time activity of your agent team to see who is on call now. Connect to the active conversation with a call whispering when your new team member needs help. Gather even more insights from agent-customer interactions using call recordings.

Telemarketing Software Solutions | Voiptime
Telemarketing Software Solutions | Voiptime

Get All-in-one Solution for Different Types of Calls

Handle both incoming and outgoing calls with our blended call center solution. Provide excellent interaction with customers during inbound telemarketing campaigns.

Telemarketing Software Solutions | Voiptime

Manage Team Performance

Track key performance indicators of call center productivity (Logged in time, Talking time, Not ready time, User occupancy, etc.). See the effectiveness of all your inbound and outbound activities on real-time dashboards.

Telemarketing Software Solutions | Voiptime

Automate Your Telemarketing Process

and close more opportunities with Voiptime Cloud Contact Center
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Key Features of our Telemarketing Solution

Telemarketing Software Solutions | Voiptime

3 Dialing Modes (Preview, Power and Predictive dialers)

Focus on the client, not on the dialing. Choose the mode that suits you best and let your agents have live conversations instead of listening to busy signals, beeping or voicemail.

Telemarketing Software Solutions | Voiptime

Flexible and Easy Campaign Configurations

Do not waste your time running outbound campaigns manually. Set up a start date and time for every campaign and our solution will control its operation. Launch agentless telemarketing campaigns with our auto dialer software.

Telemarketing Software Solutions | Voiptime

DNC Management

Make your outbound calls in compliance with all Do Not Call policies and legal regulations. Our software blocks the numbers of people who have asked not to be contacted or were blacklisted by the company.

Telemarketing Software Solutions | Voiptime

Online Monitoring and Detailed Statistics

Stay informed. Supervise your agents’ live conversations. Get detailed real-time analytics on all the interactions in your call center as well as summarized reporting.

Telemarketing Software Solutions | Voiptime

Agent Teams and Task Priority

Be flexible. Organize agent teams for different types of campaigns. Create blended teams to handle all tasks and set priorities for some task or an agent.

Telemarketing Software Solutions | Voiptime

Auto Callback

Do not miss a single opportunity with our solution. Create callbacks for those prospects who are busy at the moment. Track these callbacks or assign them to every agent.

Telemarketing Software Solutions | Voiptime

Quick Script Construction

Set call scripts for any need and every product. Use questionnaires, knowledge bases, and offers to improve an agent’s performance.

Telemarketing Software Solutions | Voiptime

Auto Answering Machine Detection

Avoid voicemail from the start with our outbound telemarketing software. A system detects auto answering machines and connects your agents with real people only.

Your Business Deserves the Best

See the benefits of Voiptime Contact Center

SUPPORT

Professional team with huge experience in VoIP & telecommunication. We guarantee 99.5% uptime, great customer service, and technical support to help you solve all contact center software-related problems.

SECURITY

Your data is stored in a certified data center. It is fully encrypted and protected by firewalls, so you can rest assured knowing that everything is under the highest level of safety.

SCALABILITY

Adjust to the business needs without unnecessary hustle. Remove or add agents whenever you need. This function is especially useful for seasonal contact centers.

CONTINUOUS
IMPROVEMENTS

We are constantly developing new functionality and making various improvements to our call center solution.

Get monthly software updates automatically at no extra cost.

FULLY CLOUD-BASED
SOLUTION

This technology enables quick and easy auto dialer setup and allows you to save time organizing the work of your agents regardless of their location.

Simply plug and play!

HIGHEST
VOIP QUALITY

We cooperate with the top-tier VoIP carriers to provide the highest call quality.

We are also ready to give you a professional consultation regarding your IT infrastructure to help you get the most of your call center.

INTUITIVE
INTERFACE

No IT staff is required to configure our software. The interface is intuitive and user-friendly. Call center newbies can rely on default settings, whereas seasoned experts can make use of more proficient campaign settings.

Do you want to see
how your telemarketing department
can benefit from our call center solution?

Contact us and request a demo!

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