Power Dialer Software Solution - best power dialer app Voiptime

How to use

Power dialer

1

Quick analytics

With the help of flexible filters, select the leads you want to call to.
2

Creating a campaign

You can run a campaign with minimum settings or set up advanced option for specific needs.
3

Campaign management

Manage outgoing campaign and easily restart it to redial the client base.
4

Detailed reporting

Track the status of the campaign and productivity of each agent in a convenient dashboard.

Key features

of our software

Real-time dashboard

Agents can see the status of a campaign as well as statistics of completed calls on the dashboard. At the same time, owner can track statistics of all agent groups.

CRM

Power dialer solution is a module of our LMS so you don’t have to integrate it with any system. You could view the whole interaction history during the call and create new notes in the client card.

Automatic callbacks

You can create callback to any date and time and the system will dial it at a preset period and send it to any person who is assigned to the same campaign.

SIP

You can use your own number or purchase the DID number of any needed country or region from us and, thus, increase the number of answered calls.

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What is it

A Power Dialer is an automated telephone dialing system that connects prospects with agents. To understand the mechanism, here is how it works: power dialer makes a call to a specific number fetched from the system, as soon as the call is answered it is routed directly to the salesperson or, if it reaches the voicemail, it moves to the next number in a list and dials it so that the process goes on.

  Power dialer software is easy to use since only the calls attended by people are transferred to the salespeople or agents. It is also effective as it saves time from checking and dialing each number and waiting to respond of actual callee. Moreover, the quality of connection is very high as callers get instant response and information because calls are placed only when an agent is available. Thus, there is no risk of dropped calls or irritated customers. Power dialers are suitable for all campaigns, from customer care follow-up calls to telesales.

A Power Dialer is an automated telephone dialing system that connects prospects with agents. To understand the mechanism, here is how it works: power dialer makes a call to a specific number fetched from the system, as soon as the call is answered it is routed directly to the salesperson or, if it reaches the voicemail, it moves to the next number in a list and dials it so that the process goes on. Power dialer software is easy to use since only the calls attended by people are transferred to the salespeople or agents. It is also effective as it saves time from checking and dialing each number and waiting to respond of actual callee. Moreover, the quality of connection is very high as callers get instant response and information because calls are placed only when an agent is available. Thus, there is no risk of dropped calls or irritated customers. Power dialers are suitable for all campaigns, from customer care follow-up calls to telesales.

Difference

between Predictive and Power

Criteria	Predictive dialer	Power dialer
Call logic	predicts the number of calls to be dialed at once	calls numbers one by one
Avaliability of agent	dials when agent is about to become available	dials only when agent is available
The size of the agents group	5+	1+
Risk of call drops	minimal risk if you have enough agents	no risk
Recommendations for use	is extremely effective for cold calls	is effective for warm contacts

Why and when

shoud you use Power dialer

Your agents still dial hundreds leads list day after day but it is still too large and you don’t want to waste any of the leads. This is where a power dialer app comes to the assistance. The main advantages of Power dialer are:

increases efficiency (up to 300%);
maximizes productivity (up to 400%);
increases talk time per hour (from 30 minutes to 45 minutes);
increases calls per agent (up to 300 per day);
increases contact rations (dial up above 80 contacts per hour);
increases sales per day.

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