Effective tool for sales teams
The power dialer
Conduct phone calls from your home, office, or any remote location - an automated power dialing system for connecting prospects with agents at the speed of the internet. Contact only real people by skipping pre-recorded voicemail and busy signals.
What is a power dialer software for high calling volume?
The power dialer (progressive dialer) is one of the calling modes for sales teams to call warm leads and accountable customers from home, office, or any remote location.
The principal component of power dialer software is contacting hundreds and thousands of customers by slashing answering machines, busy signals, and unanswered calls. And calling customers to the telemarketing list of contacts one by one when the previous call is completed, providing the necessary amount of time to the remote sales team during the wrap-up time.
Switch your sales team to the higher gear with a power dialer software for sales
Every manager thinks about more contacts per hour, closing deals, and new revenue marks. To achieve these business goals, managers look for a cloud-based tool to maximize sales rep productivity and slash each manual dialer once and for all.
And all agents dream about one single idea: “Why should I waste my valuable time on the manual phone system when I intend to talk, sell and earn more?” Here’s how the power dialer software brings on the same page, both managers and agents.
As easy as 1-2-3
Just create a group of agents, upload the telemarketing list of business phone numbers, and let them work. The Voiptime Cloud auto dialer software for sales guarantees your agents zero effort thanks to the power dialing process and never search for information about each consumer by browsing different apps.
Sales optimal conditions
With the power dialer software from the Voiptime Cloud, agents put all the energy into persuasion. The sales conversation can be 1 or 15 minutes long, the auto dialers will only start another call in accordance with agent availability, and then route calls to agents. Results that matter: order decision, debt collection, appointment settings, you can name it.
Reliable callback scheduling
It's hard to reach consumers from the first attempt? With the Voiptime Cloud outbound power dialer, it’s easy to schedule a callback at a more convenient time. Thus set the callback to reach consumers or follow up.
Set your standards
The power dialer enables you to process a calling list in the optimal mode. While the agent has the necessary time for talking, whether it's 1 or 10 minutes. Once a call is finished, the system proceeds to following phone numbers in a list.
Watch the Power dialer software work versus Predictive dialer efficiency
The Power and Predictive dialer differentiates from each other with their unique features
Predictive
Dialer
Dialer
Power
Dialer
Dialer
Call logic
Predicts how many phone numbers will be dialed at once
Calls the phone numbers one by one
Avaliability of agent
Dials when the agent is about to become available
Dials only when agent is available
The size of the agents group
5+
1+
Risk of abandoned calls
Minimal risk if you have enough agents
No risk
Recommendations for use
Extremely effective for cold calls
Effective for cold calls and warm contacts
How to use a Power dialer from Voiptime Cloud to have minimum input and maximum output?
The Voiptime Cloud call center software is one of the best tools for conducting outbound calls from the home, office, or any remote location around the globe. Contact more prospects and increase the agent productivity and the efficiency of your business with Voiptime Cloud.
Bandle your sales team
First things first, create a group of agents and assign it to the outbound calling campaign. There’re virtually no limits on the number of agents in groups, and you are free to add or exclude agents from the group at any time.
Click-to-import the list
To add the telemarketing list to the Voiptime Cloud system, simply import the contact list from an excel document. And if you use the business system or CRM, our team will help to set the CRM integration.
Setting call campaigns in a snap
The start is so simple. Create a group of agents, set the redialing intervals, then start the campaign instantly or schedule the date and time. Set call campaigns customizations to let the power dialer system start cold calling and distributing live phone calls between available agents.
Sharp monitoring of the sales team
Managers and supervisors have fuller control over the agent's performance. The real-time dashboard informs about the number of calls per agent, calls per hour, average call duration, number of successful contacts, wrap-up time, abandonment rate and many more factors.
Fuller control over call center agents, the cozier sound of conversation, lowest system requirements, and all this in one call center software application.
Accountable dialing modes
The Voiptime Cloud furnishes you with the sales dialer for reaching stronger business relationships, accountable customers, and agent performance. Get the most of the three auto dialing modes to talk in the way you want. Whether it’s rapid call campaigns or hard B2B sales phone calls, your advantages are Power, Predictive, and Preview auto dialers.
Familiar Caller IDs
Call campaigns have more responses if you call from familiar business phone numbers. Here’s where the Voiptime Cloud helps you to choose the business phone numbers for the US, UK, Canada, and more than 100+ other countries.
Quality management
Engage with agents by helping, listening, and recording conversations with each customer. Assess your agents’ performance with customized quality cards. Set your assessment criteria and evaluate each call by multiple scorecards.
Effortless call scripts
Sales representatives perform better with call scripts in front of their eyes. Of course, scripts are not blueprints for each conversation. They’re rather advisors in challenging moments. With the Voiptime Cloud script builder, you easily create scripts in minutes. Scripts will pop up on the rep’s screen automatically at the beginning of the call.
Accurate redialing
Are there consumers you hardly reach from the first call? With the component for scheduling callbacks from the Voiptime Cloud, you can laugh at the first contacting worries. Set the date and time for the callbacks before or after calls.
No sacrifice in the monitoring
Tailoring your business success with in-depth real-time monitoring is one of the ultra-critical components of this remote call center software. Choose the real-time monitoring for a particular rep or the group of representatives and watch how customer experience rates soar.
Audio realism for call recording
With Voiptime Cloud, you’ll have a guaranteed personal database of high-quality outbound call recording conversations. Each conversation has a date and time mark, so the search is easy and smooth. Your internal hard drive will easily store each outbound call recording conversation in the mp3 format.
Great monitoring capacities
You have a wide array of options to choose from between real-time or historical monitoring. Choose the real-time monitoring to have monitoring data with the renewal intervals for 5 seconds. Or choose the historical data to monitor the performance of each rep or group, dated up to 1 year period.
Essentials of call reporting
With the Voiptime Cloud reporting feature, it’s a click-to-achieve the relevant data in front of your eyes about: average talking, on-hold, wrap-up, response time, and many more.
Enhanced CRM and API integration
The Voiptime Cloud contact center system provides you with smooth and easy CRM integrations. Capturing leads is from your website and conveying them to the Voiptime Cloud auto dialer software with the help of API. Thus, your sales reps are always up-to-date with timely and relevant information.
The professional contact center software with all workforce, reporting, and call recording components can be yours today.
FAQ and essentials about the power dialing software
+What should you know about the hosted power dialer?
+What is a mid-sized and small business that profits from power dialers?
+How to understand whether you need power dialers or not?
+What are the basic requirements to use the cloud power dialer?
The requirements are as low as possible: laptop or desktop, wired internet, and headsets with a microphone. Additionally, if you have the current telephony infrastructure yet curious about switching to the hybrid or 100% remote team for the contact center, you can easily maintain your existing infrastructure.
+What is the power dialer price?
+Is the power dialer legal in developed countries?
+Is it expensive or cheap to use the power dialer system?
+What types of dialers are currently popular for telemarketers?
Most telemarketers use only three types of auto dialers: power, preview, and predictive dialers. Each one of them has unique components such as auto dialing system speed, preview mode, etc. For instance, predictive dialers are suitable for the fastest cold calling. The power dialing works for the hard-working sales calls and decreases repetitive tasks. And the preview gives you the maximum intelligence about consumers.
Preview dialer, Power dialer, and Predictive dialer are different.
But each of them is designed for one single purpose – to call from the home, office, or another remote location without any burdening efforts whatsoever.