Our Blog

Blog about Sales Automations, lead management system, cold calling & other
The year is coming to an end On behalf of the entire Voiptime Cloud team we would like to wish you and your families a happy holiday season and a productive new year For us it's been a complicated yet interesting time Traditionally we want to take stock of the...

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Blog about Sales Automations, lead management system, cold calling & other
The 2018 year is coming to the end and we announce our latest product release for this year. Last time, we shared our plans with you and promised to simplify the appointment process, change the visibility of call records for the agents, etc.

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Blog about Sales Automations, lead management system, cold calling & other
It’s not a bad hold music. You seem to do your best to make your customers happy but people still hate getting in touch with your call center. And the worst part, they can’t really tell you what’s wrong. Sounds familiar?

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Blog about Sales Automations, lead management system, cold calling & other
This release has fewer new features than the previous one. But we want to share some inside news with you :)

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Blog about Sales Automations, lead management system, cold calling & other
Understanding what metrics to track is essential if you want to lead your team to success KPIs key performance indicators can show you the real picture of what s happening in your call center Whereas you don t need to track them all you must monitor the ones that best...

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Blog about Sales Automations, lead management system, cold calling & other
When software is your ally, amazing things can happen. This release is all about helping you delegate some routine responsibilities and reinforce the accuracy of operations at the same time. Without further ado, meet a brand-new auto start feature for campaigns, working status limitations, and improved integration capabilities!

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Blog about Sales Automations, lead management system, cold calling & other
Predictive dialing technology is a holy grail of a modern outbound call center. Whereas good software can skyrocket the performance of your call center, bad software can dramatically decrease its efficiency. So what are the important things to look for when choosing a predictive dialer? Let’s find out.

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Blog about Sales Automations, lead management system, cold calling & other
Another two productive weeks have passed by, and we are ready to introduce one more set of new exciting features. Check it out!

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Blog about Sales Automations, lead management system, cold calling & other
We can t believe it s autumn already Time flies so fast when you work hard We keep doing our best to make your call center more efficient Today we are pleased to let you know that with the launch of the latest Voiptime Cloud updates you ll be able...

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Blog about Sales Automations, lead management system, cold calling & other

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