Blog about Sales Automations, lead management system, cold calling & other

Nov 30, 2018

The Biggest Reasons Why Customers Hate Your Call Center

Blog about Sales Automations, lead management system, cold calling & other

It’s not a bad hold music. You seem to do your best to make your customers happy but people still hate getting in touch with your call center. And the worst part, they can’t really tell you what’s wrong. Sounds familiar?

Nov 22, 2018

Introducing New Pricing Policy and Some Useful Improvements

This release has fewer new features than the previous one. But we want to share some inside news with you :)

Oct 30, 2018

Outbound Call Center Efficiency: the KPIs You Don’t Want to Miss

Understanding what metrics to track is essential if you want to lead your team to success KPIs key performance indicators can show you the real picture of what s happening in your call center Whereas you don t need to track them all you must monitor the ones that best...

Oct 15, 2018

New Auto Start Feature for Campaigns, Working Status Limitations, and More

When software is your ally, amazing things can happen. This release is all about helping you delegate some routine responsibilities and reinforce the accuracy of operations at the same time. Without further ado, meet a brand-new auto start feature for campaigns, working status limitations, and improved integration capabilities!

Oct 15, 2018

Top 5 Things to Look for in Predictive Dialer

Predictive dialing technology is a holy grail of a modern outbound call center. Whereas good software can skyrocket the performance of your call center, bad software can dramatically decrease its efficiency. So what are the important things to look for when choosing a predictive dialer? Let’s find out.

Oct 01, 2018

Dialing Multiple Numbers and Other Great Features

Another two productive weeks have passed by, and we are ready to introduce one more set of new exciting features. Check it out!

Sep 14, 2018

New Real-Time Dashboard for Call Center Manager

We can t believe it s autumn already Time flies so fast when you work hard We keep doing our best to make your call center more efficient Today we are pleased to let you know that with the launch of the latest Voiptime Cloud updates you ll be able...

Sep 11, 2018

Voiptime Cloud Named FrontRunner for CRM Software

Aug 29, 2018

Detect Challenges that Hamper B2B Sales (and Neutralize Them)

In today’s business environment, it’s hard to generate quality leads, and it’s even harder to close deals. That is why you need to be all ears regarding the latest B2B challenges, just like the possible ways to overcome them.

Aug 22, 2018

Veni, Vidi, Vici, Voiptime

Our mission as a call center software provider is to help you leverage the power of a telephone. And we’re constantly trying to come up with the most effective solutions to help you close more deals.