Call Center Insights and Best Practices Blog - Page 31

Jan 10, 2017

10 Web Form Features in 2017

Call Center Insights and Best Practices Blog - Voiptime Cloud

We are already aware that web forms help you to gather more leads from your website. Voiptime Cloud released the API web-to-lead for sales managers and sales teams to gather all leads in one system.

Jan 05, 2017

Author: Tanya Gonchar

6 Lead Gathering Forms For Your Website

Web presence is vitally important for a business. Most companies have their own websites and work on attracting visitors to their pages.

Jan 03, 2017

Author: Tanya Gonchar

Gather Website Leads Directly Into Your LMS

How do you get information about prospects, which have filled out forms at your website?

Dec 29, 2016

Author: Tanya Gonchar

Voiptime Cloud Web to Lead API: Introduction

Voiptime Cloud's web to lead feature collects data, submitted by your website visitors: email, phone or product of interest and loads it directly into the system, so you can start working with new prospects right away.

Dec 22, 2016

Author: Tanya Gonchar

6 Practices for Lead Management

There are different lead management practices. Voiptime Cloud is glad to share best of them. We discussed various steps of lead processing while developing ...

Dec 15, 2016

Author: Tanya Gonchar

Top 4 Predictive Dialer Must-Haves

We have already introduced you to the basic dialing modes used in US contact centers. Today Voiptime team would like to move further and discuss features necessary for a Predictive Dialer solution.

Dec 13, 2016

Author: Tanya Gonchar

5 Benefits of Call Center Software

We have prepared something a bit interactive for you today!

Dec 06, 2016

Author: Tanya Gonchar

People Who Changed Call Center History

The history of call centers and contact centers has been influenced by many people. Actually, each agent and supervisor influences the flow but there are some individuals who definitely deserve to be mentioned in our blog.

Dec 01, 2016

Author: Tanya Gonchar

Growing Your Contact Center Culture

Corporate culture and team spirit are crucial for effective work and positive ROI.

Nov 29, 2016

Author: Tanya Gonchar

12 Keys to Building Customer Engagement

Good customer engagement reminds us of the philosophers' stone. So, remember you too can turn things to gold if you develop a customer engagement strategy.