Read our blog about Tanya-Gonchar. Only actual information in Voip Blog

May 12, 2023

Customer Service Skills: How to Generate a Bundle of Money with Teaching Your Team Some Customer Service Skills?

Call Center Insights and Best Practices Blog - Voiptime Cloud

A great product is the reason why customers came to you. And great customer service with remarkable customer service communication skills that defuse every customer complaint is something they need constantly, as well as customer service management s...

Nov 17, 2021

Author: Tanya Gonchar

Best Software Deals for Black Friday 2021

Are the Black Friday Software Deals pleasant and resounding words for you? Perhaps it works when you use your chance to purchase the right product and achieve large returns? Or when you achieve only long-term, interesting, profitable, and instant off...

Nov 11, 2021

Author: Tanya Gonchar

Call Center Change Management Guide

If you’ve got 20 minutes to read this article, we guarantee the sustainability of your call center change management.

Nov 02, 2021

Author: Tanya Gonchar

Proven Ways to Improve Sales Without Additional Expenses

Sales are the single most important activity that keeps your company’s gears moving. Despite this fact, executives neglect valuable sales techniques and rely on other tricks and gimmicks for revenue growth. Let’s bring the light on the big pictur...

Oct 12, 2021

Author: Tanya Gonchar

Keynote Differences Between Inbound and Outbound Call Center

Take a look at the real impact of inbound and outbound call centers. Define how they bridge the business and increase customer satisfaction.

Oct 05, 2021

Author: Tanya Gonchar

Absolutely Legal Ways to Collect Every Dollar and Dime From Consumers

Debt collection via phone is the most profitable and easy activity. Collection campaigns must be prepared with knowledge about laws and regulations. Find out the legal requirements and issues for call centers that proactively collect money from debto...

Sep 22, 2021

Author: Tanya Gonchar

The Ultimate Guide to Cold Calling Scripts

Every cold call is going to be a lot more effective if you know exactly what you want to achieve with this interaction and prepare for each call in advance. In this guide, we’ll show you how something as simple as a script can help you maximize the...

Sep 15, 2021

Author: Tanya Gonchar

Future of Call Centers is a Hybrid Workforce

It’s needless to say that remote work is becoming something more than just a passing trend. However, it doesn’t mean that the office will disappear. Companies still need it. Let’s try to find out how to organize the workflow in the office of th...

Sep 13, 2021

Author: Tanya Gonchar

How To Reduce After Call Work In A Call Center Without Losing Productivity?

The operation of call centers is a highly profitable and valuable activity for every business. To orchestrate pursuing every financial goal and ensure the endeavors of call center agents, you need to tackle the most demanding customer issues.

Sep 06, 2021

Author: Tanya Gonchar

Voiptime Cloud Is One of the Best Telemarketing Software Vendors of 2021 by Digital.com

The Voiptime Cloud company was ranked by Digital.com among the TOP solutions to help businesses manage large and small call centers.