Call Center Insights and Best Practices Blog - Page 24

Apr 18, 2019

The Best Tools for Lead Prospecting & Generation

Call Center Insights and Best Practices Blog - Voiptime Cloud

Lead generation is a long, demanding, but extremely important process. To get the desired results, you want to make sure that your lead generation efforts are predictable and reliable. But once you set everything up, sales will accelerate, allowing y...

Apr 12, 2019

Author: Tanya Gonchar

News from Voiptime Cloud

This time, we’ve got some good news for you. Let's check what has changed.

Mar 20, 2019

Author: Tanya Gonchar

Set Up A Call Center Of Your Dream

Higher productivity at a lower cost or how to make your call center more cost-effective? A call center can bring a number of benefits to your business, but oftentimes, with all the advantages come significant investments. If you’ve been running ...

Feb 04, 2019

Author: Tanya Gonchar

Customer Success Story - TOAST. Ensuring top-notch customer experience in the time of growth

Jan 17, 2019

Author: Tanya Gonchar

Time Zone Dialing According to Telemarketing Regulations

For us, the start of the year was marked by the enormous planning of the goals for the next 3 months and updating the product roadmap. Our first release is focused on the time zone functionality. This new feature gives you the ability to add the lea...

Dec 26, 2018

Author: Tanya Gonchar

Voiptime Cloud: 2018 in Review

The year 2018 is coming to an end. On behalf of the entire Voiptime Cloud team, we would like to wish you and your families a happy holiday season and a productive new 2019 year! For us, it's been a complicated yet interesting time. Traditionally, we...

Dec 18, 2018

Author: Tanya Gonchar

Team Calendar, Compliance Tools, Call Records Filtration and More

The 2018 year is coming to the end and we announce our latest product release for this year. Last time, we shared our plans with you and promised to simplify the appointment process, change the visibility of call records for the agents, etc.

Nov 30, 2018

Author: Tanya Gonchar

The Biggest Reasons Why Customers Hate Your Call Center

It’s not a bad hold music. You seem to do your best to make your customers happy but people still hate getting in touch with your call center. And the worst part, they can’t really tell you what’s wrong. Sounds familiar?

Nov 23, 2018

Author:

Predictive Dialer Complete Guide

Nov 22, 2018

Author: Tanya Gonchar

Introducing New Pricing Policy and Some Useful Improvements

This release has fewer new features than the previous one. But we want to share some inside news with you :)