Call Center Insights and Best Practices Blog - Page 18

Nov 02, 2021

Proven Ways to Improve Sales Without Extra Expenses

Call Center Insights and Best Practices Blog - Voiptime Cloud

Sales are the single most important activity that keeps your company’s gears moving. Despite this fact, executives neglect valuable sales techniques and rely on other tricks and gimmicks for revenue growth. Let’s bring the light on the big pictur...

Oct 12, 2021

Author: Tanya Gonchar

Difference Between Inbound and Outbound Call Center

Take a look at the real impact of inbound and outbound call centers. Define how they bridge the business and increase customer satisfaction.

Oct 05, 2021

Author: Tanya Gonchar

Absolutely Legal Ways to Collect Every Dollar and Dime From Consumers

Debt collection via phone is the most profitable and easy activity. Collection campaigns must be prepared with knowledge about laws and regulations. Find out the legal requirements and issues for call centers that proactively collect money from debto...

Sep 13, 2021

Author: Tanya Gonchar

How To Reduce After Call Work In A Call Center: Step-by-Step Guide

The operation of call centers is a highly profitable and valuable activity for every business. To orchestrate pursuing every financial goal and ensure the endeavors of call center agents, you need to tackle the most demanding customer issues.

Sep 06, 2021

Author: Tanya Gonchar

Voiptime Is One of the Best Telemarketing Software Vendors in 2021

The Voiptime Cloud company was ranked by Digital.com among the TOP solutions to help businesses manage large and small call centers.

Aug 26, 2021

Author: Tanya Gonchar

How to Define and Measure Service Level in Call Center?

Looking at the big picture and asking hard questions about the call center service level is the first step to success. Strategic thinking, bridging the service level with the needs of customers ensures lasting revenue and strong relationships. Buildi...

Jul 29, 2021

Author: Tanya Gonchar

Healthcare Call Center Software: Complete Guide

The vital role of healthcare innovations is to support and give necessary aid to patients in a timely and professional fashion. Let’s compare workflow in traditional hospital call centers and work organized with healthcare call center software. We�...

Jul 12, 2021

Author: Tanya Gonchar

How to Profit in This Year with Auto Dialers for Real Estate

More than ever before, your business looks for a bigger service area with the realty, mortgage, and rent. David Ogilvy, one of the greatest advertisers of all times, once said, “The more you tell, the more you sell”. And this is very true in the ...

Jul 05, 2021

Author: Tanya Gonchar

Telemarketing in Different Countries: What are the Laws and why Should You Care?

When you have everything set for an outbound calling campaign: your staff, equipment, and software, there is something that you need to know before the start. The telemarketing outbound calling regulations which call centers from time to time violate...

Jun 22, 2021

Author: Tanya Gonchar

Voiptime Cloud is a winner at SoftwareSuggest Recognition Awards 2021

Once again Voiptime Cloud achieved recognition from SoftwareSuggest. This is the fourth award in a row and we’re looking for more.