The Voiptime Cloud company ranked among the TOP solutions to help businesses manage large and small call centers.
Digital.com - the leading independent review website for small businesses for online tools, functionality, products, and services - has announced Voiptime Cloud as one of the TOP inbound call center and telemarketing software products of 2021. The best companies were evaluated based on CRM tools, integration, deployment speed, analytic and reporting capabilities, and other important attributes that improve overall call center employee and customer service.
The Voiptime Cloud and other software vendors on the final list offer features such as auto-dial (with pre-dial, predictive, and power/progressive dialing modes), call routing, call registration, script management, and call recording.
Moreover, Voiptime Cloud was examined by pre-built Customer Relationship Management (CRM) systems, the ability to integrate with existing Contact Center systems, and an intuitive program interface. Analytics and reporting tools were also considered to help users evaluate and improve current telemarketing practices.
Digital.com's research team conducted a 40-hour evaluation of more than 39 companies. To access the complete list of the best telemarketing software, please visit https://digital.com/best-telemarketing-software/.
ABOUT VOIPTIME CLOUD
Voiptime Cloud has been successfully operating in the contact center solutions market since 2010. Our cloud-based contact center solution helps SMBs handle customer inquiries across all channels (voice, IVR, webchat, email, chatbot) and increase customer satisfaction and loyalty. Voiptime Cloud has great experience in implementing its software solutions for different industries (banks and financial institutions, BPO, logistics, insurance, service providers, e-commerce, manufacturing companies, performance marketing companies, etc.).
Voiptime Cloud also ranked 5th place in the Top 10+ Call Center Software In 2021 by SoftwareWorld. To access the complete list of the best telemarketing software, please visit https://www.softwareworld.co/best-call-center-software/
Digital.com reviews and compares the best products, services, and software for launching or developing a small business website or online store. The platform collects comments on Twitter and uses sentiment analysis to evaluate companies and their products. Digital.com was founded in 2015 and was previously known as Review Squirrel. To learn more, visit https://digital.com/.