Call campaign report, webhooks & more

Our team is constantly working on improving user experience with Voiptime Cloud software. Today, we are thrilled to inform you that we have added new features into the latest version.

Detailed campaign report

Detailed campaign reporting feature will enable you to obtain a comprehensive report on every campaign. Get full information about each dial attempt.

June 27, 2018 - New release from Voiptime Cloud

Webhooks

You can connect our call center software with your business system via Zapier. Zapier is the interaction system, which connects Voiptime Cloud with any external app you use. Send such events as lead created, lead updated and transferred call into your CRM and monitor the work of your company.

June 27, 2018 - New release from Voiptime Cloud

Call transfer during outbound calls

Now transfers to external numbers are available during both inbound and outbound calls. You can easily forward an outbound call to another department or any other external number.

June 27, 2018 - New release from Voiptime Cloud

Client’s timeline information filters

Now you are able to filter interactions and related information in client’s timeline. Browse between updates, notes, tasks to find the necessary details more quickly.

June 27, 2018 - New release from Voiptime Cloud

Quick assignment of tasks to the team

This little improvement is designed to save your time. You can create inbound line or campaign and assign tasks to default team simultaneously.

Gateway_Down campaign status

If any problem with gateway occurs, you’ll discover it immediately. When disrupted, the campaign is marked as Gateway_Down and stopped. As soon as the gateway is available again, the campaign starts automatically.

Are you interested in an upgrade to get the advanced functionality of Voiptime Cloud solution?
We are ready to discuss your requirements and organize a live demo for you. Just choose the best time for you.

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