Redialing Rules, Do Not Contact & More

Share this page:
We are happy to announce the new release of our inside sales and call center software. Let's take a look on the new features.

Introducing of redialing rules

Now you have more power over the campaign dialing process. All unsuccessful calls (no answer, busy etc.) can be redialed automatically for call campaigns in Power mode. Just create redialing rules with default settings or add custom intervals according to your needs. Enable the usage of redialing rules on the campaign page and calls with status Busy will be dialed, i.e. in 5 minutes, 15 minutes,  1 hour etc.
This functionality is available in Voip PowerDialer, Voip CallCenter plans.

June 11, 2018 - New release from Voiptime Cloud

Client status "Do Not Contact"

We have introduced a new status that can help you comply with the GDPR.
If you change the client status to "Do Not Contact", their number becomes unavailable for a call. In addition, such number is marked as "Blocked" in all active call campaigns. In such a way you can manage the clients who have opted out of communications from you.

June 11, 2018 - New release from Voiptime Cloud

Inbound line without any hassle

Now inbound lines are created automatically for all added or purchased SIP lines. So you will be able to handle inbound calls in few seconds after adding the SIP line on SIP manager tab.

Updates of Teams feature

Add or delete new team members directly from the existing team page.

June 11, 2018 - New release from Voiptime Cloud

Are you interested in an upgrade to get the advanced functionality of Voiptime Cloud solution?
We are ready to discuss your requirements and organize a live demo for you. Just choose the best time for you.

Tanya Gonchar

Expert in call center process automation, Head of Marketing at Voiptime Cloud. Interested in customer service, B2B sales, marketing, business analysis.

We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice.

Customer Contact Central