Historically, telemarketing has established itself as a pushy and intrusive business, so the authorities had to enforce some strict regulations against cold callers to limit their excessive enthusiasm. But what is telemarketing now?
The software gets outdated, but you want to make sure yours is up-to-date at all times. In this article, we want to talk about the most evident signs indicating that you need to upgrade your contact center as soon as possible. Keep reading!
The success or failure of the outbound call campaign depends on many factors. Luckily, it’s possible to turn them into your advantage. All you need is the right planning and preparation.
How to effectively prepare for an outbound campaign? Here are some expert tips from Voiptime Cloud.
Predictive dialing technology is a holy grail of a modern outbound call center. Whereas good software can skyrocket the performance of your call center, bad software can dramatically decrease its efficiency. So what are the important things to look for when choosing a predictive dialer? Let’s find out.
It is a well-known fact that most of sales are made over the phone and the more calls you make the better chances for increasing the revenue are Therefore agents time must be used wisely to keep the calls rolling and minimize idle time In order to maintain a high...
ROI maximizing is possible with the help of a predictive dialer system which uses algorithms (finding the perfect time for calling) and a statistical approach. Today we are going to discuss main features of the Predictive dialer mode.