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Call Center Insights and Best Practices Blog - Voiptime Cloud
Have you ever wondered with the question: Why authoritative resources such as Gartner, Harvard Business Review, Statista, and McKinsey& Company are constantly indicating the growing revenue in cold calling sales?

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Hint It s NOT What You Think The bloodstream and most valuable asset of any organization are the people As long as everyone perceives themselves the part of the overall success the work is as productive as possible However during the pandemic the rep s turnover in contact centers over...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Every cold call is going to be a lot more effective if you know exactly what you want to achieve with this interaction and prepare for each call in advance In this guide we ll show you how something as simple as a script can help you maximize the efficiency...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Looking at the big picture and asking hard questions about the call center service level is the first step to success Strategic thinking bridging the service level with the needs of customers ensures lasting revenue and strong relationships Building an on-demand call center to meet both company and customer needs...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
During highly competitive times, all smart executives of contact centers consider reducing expenses on calling while maintaining or improving the customer service quality.

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Call Center Insights and Best Practices Blog - Voiptime Cloud
When you have everything set for an outbound calling campaign your staff equipment and software there is something that you need to know before the start The telemarketing outbound calling regulations which call centers from time to time violate are extremely dangerous activities It s dangerous in terms of financial...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Call centers are still the best way to sell products and services because of speed and effectiveness They re like vital bridges in a B B and B C environment The bigger your business the more you need stability and functionality of this bridge While this bridge works properly customers...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
The indicator of success or failure in an outbound campaign is the growing bank account of the company If sales and leads are soaring it is because of a prepared and conscious marketing strategy This article describes useful tips about the outbound campaign that you don t know But we...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Is telesales still an effective sales strategy in nowadays market? It may surprise you to learn that despite its doubtful reputation, telemarketing, when done respectfully and thoughtfully, is still considered to be one of the most powerful ways to generate new leads and close sales.

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Call Center Insights and Best Practices Blog - Voiptime Cloud
Job burnout has been a common problem for many years across industries. Switching to remote work made it more serious than ever. What are its main symptoms and how to prevent it from happening? Let’s take a close look at it in our new article.

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