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Call Center Feedback
Call Center Insights and Best Practices Blog - Voiptime Cloud
Any work should be evaluated This is the main rule of progress and guiding employees in the right direction Call center feedback is suitable and one of the most popular ways to train evaluate and motivate a call center employee Constructive feedback can both encourage and engage agents to perform...

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Call Center Insights and Best Practices Blog - Voiptime Cloud
What is the most complex way to push the agent to self-improvement Only by providing him constructive feedback no matter if it is positive or negative feedback While positive feedback plays a role of a strong empowering factor negative feedback is a tool to demonstrate weaknesses and imperfections A call...

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