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Call Center
Blog about Sales Automations, lead management system, cold calling & other
There are many ways to oversee the performance of your agents Typically that s not even a problem because you can intuitively feel whether they are doing a good job Simply being around during the shift is enough to understand why some agents are more productive than others However things...

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Blog about Sales Automations, lead management system, cold calling & other
More and more companies prefer working with remote agent teams rather than creating in-house call centers. Given all the freedom that the technology brings, it’s not surprising. There are many benefits of remote work both for the company and for the employees.

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Blog about Sales Automations, lead management system, cold calling & other
The software gets outdated, but you want to make sure yours is up-to-date at all times. In this article, we want to talk about the most evident signs indicating that you need to upgrade your contact center as soon as possible. Keep reading!

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Blog about Sales Automations, lead management system, cold calling & other
The success or failure of the outbound call campaign depends on many factors. Luckily, it’s possible to turn them into your advantage. All you need is the right planning and preparation. How to effectively prepare for an outbound campaign? Here are some expert tips from Voiptime Cloud.

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Blog about Sales Automations, lead management system, cold calling & other
Whenever a business needs to hire new employees lots of questions arise How to arrange the whole process How much money to invest What strategies to use In this post we ll sort out the details of this process and give you some tips as to how you can ensure...

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Blog about Sales Automations, lead management system, cold calling & other
Higher productivity at a lower cost or how to make your call center more cost-effective A call center can bring a number of benefits to your business but oftentimes with all the advantages come significant investments If you ve been running a call center for a while now you re...

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Blog about Sales Automations, lead management system, cold calling & other
For us the start of the year was marked by the enormous planning of the goals for the next months and updating the product roadmap Our first release is focused on the time zone functionality This new feature gives you the ability to add the leads from different parts of...

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Blog about Sales Automations, lead management system, cold calling & other
The year is coming to an end On behalf of the entire Voiptime Cloud team we would like to wish you and your families a happy holiday season and a productive new year For us it's been a complicated yet interesting time Traditionally we want to take stock of the...

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Blog about Sales Automations, lead management system, cold calling & other
Historically, telemarketing has established itself as a pushy and intrusive business, so the authorities had to enforce some strict regulations against cold callers to limit their excessive enthusiasm.

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Blog about Sales Automations, lead management system, cold calling & other
The 2018 year is coming to the end and we announce our latest product release for this year. Last time, we shared our plans with you and promised to simplify the appointment process, change the visibility of call records for the agents, etc.

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