There are some tips for you and your team.
Some tips for you:
1. Use specially designed software for sales management (e.g. LMS). It will help you to record calls (download, listen to in the system), take notes (edit and give an access to them for different users), set callbacks (get notifications before the event), edit data (client card) etc. It will save your time, money, and will enhance the credibility. Try Voiptime Cloud for free and make the process of converting leads from opportunities to clients easier and more productive.
2. Find your own KPIs and forget about the standardized ones.
3. Be more of a leader and less of a manager. Work not only with managing processes, but with motivation as well.
4. Pay attention to sales methodologies (SPIN, SNAP and others).
5. Don’t forget about such things as work distribution.
The sales management tips for your team:
1. Try not measuring all sales agents from your team by same criteria. They are all different and require a different approach to coaching, mentoring, and cooperating.
2. Challenge not only yourself but your team as well. Try ABM programs, conduct sales training, pay attention to the direct marketing etc.
3. Share successful projects and sales cases with your team. Inspire everyone with your own example. Celebrate the success with your reps.
4. Be open for the feedback from your team. It is obvious for you to tell your colleagues the way to do this or that. Give them an opportunity to share their thoughts about your ideas with you too.
5. Go Inside Sales Software and find there the statistics. It will enable you to get the fresh picture of the team performance and to set new goals.