10 Web Form Features in 2017

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We are already aware that web forms help you to gather more leads from your website. Voiptime Cloud released the API web-to-lead for sales managers and sales teams to gather all leads in one system.

Now let’s check what form qualities will help you to catch more leads from your website:

1. Responsive design

Your form should look consequentially great on any device: mobile, tablet, PC.


2. Contain clear CTA

The guest of your site should not spend even a couple of seconds to understand what your form means.

3. Appealing design

There are different means for forms customization. Choose the colors and fonts; themes and patterns should work their magic for you.

4. Easy to access

As well as CTA, you form should not be tricky and complicated to understand. Make it easy and logical: add this data, fill in this field and press button: SEND. Make it easy as a pie!

5. Online payments

Enable customers to pay for the goods or services securely online or set up the redirection to any payment system you’d like your clients to use.


6. Automatic response

Do you clients get an email after each important interaction? Well, they should. Set auto-response which they get after they register on your site or fill in any of your forms.

Support all formats

Let your clients attach the files in any suitable format or specify the ones you are okay with.

8. Data validation

Help your clients not to make spelling mistakes in valid data: correct emails, home phones and cell phones.

9. CAPCHA will keep you secure

No more spam with malicious attachments or else! Protect yourself from bots with your CAPTCHA test.


10. Thank your clients

What does your form do after the submission have been completed? Can it reset the fields? You can display "thank you" message or redirect a customer to another relevant page.


Tanya Gonchar

Expert in call center process automation, Head of Marketing at Voiptime Cloud. Interested in customer service, B2B sales, marketing, business analysis.

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