Growth of agent talking time by 300%
Thanks to an advanced algorithm that measures average talk
time, the cloud predictive dialer provides agent occupancy
rate (agent time spent on call-related activities) up to 85%
of overall working shift duration.
Highest call quality and Local Caller IDs for more than
100 countries
The predictive dialer features include also Local Caller ID
to make sure that your prospects won’t be confused when
you’ll be calling them. Local Caller ID means that prospects
will see your phone number as the one that is located in the
same region where the prospect lives. Also, VoIP technology
allows your outbound contact center to provide the best
possible quality of connection during phone calls to ensure
that nothing will interfere with your phone calls.
Increased call answer rates
Predictive outbound dialing mode is the dialing mode with
the highest possible call answer rate - around 75% of
dialing attempts are successful, while for manual dialing
this rate is often less than 35%. Get 3 calls out of 4 dials
- the perfect ratio for a successful cold calling campaign.
Steady call flow and reduced agent idle time between
calls
As the cloud predictive dialer can track future outbound
agent availability, it also reduces agent idle time and
offers another vital option for any agent who’s talking with
a real person during a cold call - call scripting. Call
scripts allow agents to control call flows and avoid
unnecessary problems during handling conversations.
FCC-compliant Predictive dialer software
Cold calling is a highly regulated niche, and the tools you
use should meet the law regulations. Our solution is
compliant with FCC regulations, so you can use it freely for
your cold calling strategies!
Easy start without any additional hardware or software
installation
As our solution is a cloud-based call center solution, it
doesn’t require any hardware or other equipment to be all
set - you just purchase the software, we help you set it up,
and you are ready to close deals in less than 24 hours -
just upload contact list with contact details and start!
Increased sales conversion rates
While dialing manually, average conversion rate for cold
calling is lower than 1%, with this tool it will be over
2,5% - boost by 2,5 times! It is achieved because of
intelligent algorithms, such as busy tones (and other
invalid phone numbers) identification, and also the highest
possible dialing speed.