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Sales management

May 11, 2020

Call Center KPIs and Metrics 2020 [ULTIMATE GUIDE]

Blog about Sales Automations, lead management system, cold calling & other

The times when organizations used to rely on intuition and educated guesses in making strategic decisions are long gone To meet your business goals now you need to measure the right metrics And when it comes to the operationally complex business elements like call centers the choice of KPIs can...

Jun 24, 2019

Getting Started with Contact Center Metrics: What? Why? How?

There are many ways to oversee the performance of your agents Typically that s not even a problem because you can intuitively feel whether they are doing a good job Simply being around during the shift is enough to understand why some agents are more productive than others However things...

Jun 20, 2019

How to Organize the Work of Remote Agents?

More and more companies prefer working with remote agent teams rather than creating in-house call centers. Given all the freedom that the technology brings, it’s not surprising. There are many benefits of remote work both for the company and for the employees.

Mar 21, 2018

B2B Sales Management for Beginners

B B sales management is considered to be one of the most important elements of any sales process and an essential driver of team success Therefore the role of a sales manager in organizing an efficient and effective workload is definitely undeniable However managing the work of sales representatives is...

Dec 18, 2017

Attributes of a Good Sales Manager

The process of managing the whole sales cycle as well as ensuring coordination between sales representatives can be quite challenging and have a direct impact on the entire business Thus the role of sales manager in organizing an effective and efficient workload is definitely undeniable So what are the main...

Dec 08, 2017

Sales Management Problems

A highly effective sales management is one of the most important drivers of the overall sales process and a major contributing factor to any team’s success. If you perform an effective management and possesses leadership skills, you can not only inspire your team but also strengthen their performance.

Oct 13, 2017

Effective Models of Sales Team Organization

Every business is sales-driven. That is why it strives to choose such an organizational structure of sales department that will work best for its profit and help salespeople to succeed in boosting them.

Oct 12, 2017

Top 10 Interview Questions in Sales Hiring

Building a strong and reliable sales organization undoubtedly presupposes the existence of highly-skilled team members. Sales isn’t an easy sphere to hire for as an unqualified person can seriously hinder company progress towards its business goals.

Sep 12, 2017

What is Sales Process Management

How important is adequate understanding and appropriate use of sales process management for your company? It should be not only important but also essential for managing the whole cycle of sales as well as ensuring smooth coordination between all the processes in the sales cycle for producing better results.

Aug 28, 2017

How To Create a A Structured Coaching Program for Your New Sales Reps

The most important role of the sale rsquo s manager in an organization is coaching As the sale rsquo s leader you have to assure that your team is giving the best performance It has been noticed that most of the sales coaching programs are based on the presentations and...

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