Category Sales management

Mar 22, 2023

6 Cold Calling Tips for Real Estate Agents

Call Center Insights and Best Practices Blog - Voiptime Cloud

Cold calling for real estate is a controversial but efficient tool for lead generation sales prospecting and getting new deals Nonetheless such a task as cold calling for real estate agents is also a complex and challenging task especially if one prospect may require around ten touchpoints - calls emails...

Feb 23, 2023

Secrets of the Successful Telemarketers on Objection Handling In B2B and B2C Phone Sales

Have you ever thought about the importance of overcoming objections during sales calls Most telemarketers just give up when they face objections they believe they can't overcome but here lies the issue - you have to work with an objection or you will never sell anything But how to do...

Jan 27, 2023

Contact Center E-Commerce Sales Capabilities: Things You Have to Know

The eCommerce industry is one of the fastest-growing industries in the world We have no need to repeat those banal facts such as people are more likely to buy on the Internet or the future of the electronic commerce industry is based on personalization and speed of service - you...

Jan 26, 2023

Сontact Center For Sales: Opportunities and Tips

Jan 23, 2023

Call Center Sales Pitch Examples

Call pitch or calling script is an extremely vital tool for call center agents who have to tackle a huge volume of calls and guarantee identical high-quality service for every customer As it is vital to not be caught off guard during conversations and to show no doubt about what...

Oct 28, 2022

Why Does My Number Show Up as a Scam Likely and How to Avoid It?

Nowadays people keep their privacy and do everything they can to avoid unwanted contact Partially marketing practices of the past are guilty in this situation because aggressive dialing from unidentified phone numbers was extremely common in those days On the contrary modern technologies legal regulations and marketing culture collectively state...

Dec 01, 2021

How to Improve B2C Sales

The most common type of business is the B2C model, which stands for business-to-consumer. Let’s consider what belongs to the B2C segment, what other schemes of work are available, and what are the special features of this business model.

Jun 17, 2021

Tips for Selling Insurance Over the Phone You Must Know Now

Selling insurance over the phone is not as challenging as it might look. For example, according to statista.com selling insurance via phone, something around 35%. So let’s dive and define the cornerstones of the insurance process selling over the phone. Check out our tips.

Jun 03, 2021

Call Center Training Best Practices: Build a Team of Rockstar Agents

Call center agents have quite a demanding job. Masterful call handling and profound product knowledge don’t happen by itself. Training is essential both for newbies and experienced agents. Let us talk about how to organize the training process as best as possible.

Nov 03, 2020

Hiring, Onboarding, and Engagement of Work-at-home Agents

Work at home has become a pervasive reality Many businesses across the globe switched to a remote mode for who knows how long A pandemic made them rethink their hiring onboarding and engagement strategies We ve tried to briefly outline what steps your contact center should take to reduce employee...

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