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Blog about Sales Automations, lead management system, cold calling & other
There are many ways to oversee the performance of your agents Typically that s not even a problem because you can intuitively feel whether they are doing a good job Simply being around during the shift is enough to understand why some agents are more productive than others However things...

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Blog about Sales Automations, lead management system, cold calling & other
More and more companies prefer working with remote agent teams rather than creating in-house call centers. Given all the freedom that the technology brings, it’s not surprising. There are many benefits of remote work both for the company and for the employees.

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Blog about Sales Automations, lead management system, cold calling & other
When purchasing the solution for outbound sales, you can’t simply buy software with the most attractive price. You want to find the solution that offers the best value for money, and that’s why it’s extremely important to do detailed research and compare several alternatives. Keep reading!

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Blog about Sales Automations, lead management system, cold calling & other
Lead generation is a long demanding but extremely important process To get the desired results you want to make sure that your lead generation efforts are predictable and reliable But once you set everything up sales will accelerate allowing you to increase ROI and become more selective in who you...

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Blog about Sales Automations, lead management system, cold calling & other
Whenever a business needs to hire new employees lots of questions arise How to arrange the whole process How much money to invest What strategies to use In this post we ll sort out the details of this process and give you some tips as to how you can ensure...

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Blog about Sales Automations, lead management system, cold calling & other
Higher productivity at a lower cost or how to make your call center more cost-effective A call center can bring a number of benefits to your business but oftentimes with all the advantages come significant investments If you ve been running a call center for a while now you re...

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Blog about Sales Automations, lead management system, cold calling & other
Outbound sales are beyond difficult for a lot of people That is why so many of us try to find more information to overcome our fear of making the first call One of the most frequently asked cold calling questions is what is the most effective cold call script structure...

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Blog about Sales Automations, lead management system, cold calling & other
Historically, telemarketing has established itself as a pushy and intrusive business, so the authorities had to enforce some strict regulations against cold callers to limit their excessive enthusiasm.

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Blog about Sales Automations, lead management system, cold calling & other
It’s not a bad hold music. You seem to do your best to make your customers happy but people still hate getting in touch with your call center. And the worst part, they can’t really tell you what’s wrong. Sounds familiar?

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Blog about Sales Automations, lead management system, cold calling & other
Understanding what metrics to track is essential if you want to lead your team to success KPIs key performance indicators can show you the real picture of what s happening in your call center Whereas you don t need to track them all you must monitor the ones that best...

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